Shipping a Seat
In order for us to keep our seat prices down and still offer free return shipping to our customers, we are changing our shipping method to USPS effective September 12, 2011. We will still offer return shipping via UPS but only if the customer selects that shipping method and pays the additional fee.
Here are some pointers for shipping a seat to Bike Solutions LLC:
The box size we use is 36 x 20 x 15. Since a box this size is hard to come by, many people send in seats made up of two boxes taped together. The box you send your seat in does not have to be pretty. All the seat needs is a layer of protection inside using bubble wrap or packing peanuts. If you use packing peanuts, you must place the seat in either plastic wrap or a garbage bag since the peanuts will stick to the vinyl. It is very difficult to clean this residue off, and Bike Solutions is not responsible for removing this residue.
The shipping box must be at least 36 inches long. We have received seats packaged in boxes that are not long enough, and this can damage the nose of the seat. The nose of the Gold Wing seat is very easy to bend, and if the box is not long enough, the nose will bend upwards. This causes the plastic seat pan to take a permanent set to this position. When the nose bends this way, you will have a 1/2 inch gap between the nose of the seat and the gas tank when you reinstall the seat. Bike Solutions is not liable for seat damage if the box used to send the seat to Austin is not at least 36 inches long. Seat damage to the nose can also happen if you wrap the seat in plastic wrap so tight that it will survive the next nuclear winter. The best way to ship a seat is to put the seat in a garbage bag, and pack it so it doesn't bounce around in shipping. I have never seen vinyl damage to a seat in shipping and this includes seats that were thrown in boxes with no protection at all. I have seen the plastic seat pans damaged because the seat was wrapped tighter and better than fine china.
If you use a box from the local UPS store that is 20 x 20 x 36, you will pay about $10.00 more than you need. Boxes larger than 36 x 20 x 15 will be charged more due to their size. Boxes of this size are shipped based on volume not weight. The more volume, the more it costs. The box we recommend will hold a seat and a passenger backrest with enough room for packaging.
As a final note, UPS shipping rates have gone up since the beginning of the year. On average, shipping a seat runs around $50.00 for shipping each way. US Postal service often times costs less than UPS but it would be in your best interest to check both carriers for the best rates.
We take a Goldwing to a rally so you can get the feel of the seat on an actual wing. Get a great deal on one of our Motortrike Demo bikes!
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